Disclaimer: DOCU SERVICES NZ is a private, independent assistance service. We are not affiliated with, endorsed by, or connected to the Department of Internal Affairs (DIA), Births, Deaths and Marriages (BDM), New Zealand Passports, or any branch of the New Zealand Government.

Docu Services NZ

New Zealand passport application & renewal assistance

Step 1 of 11 - Passport history

Your passport history

The government application fee is different for adult and child passports.

Lost, stolen or destroyed passport declaration
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Not sure what type of citizenship the applicant has? See types of citizenship: birth, descent and grant.

Please complete all required fields before continuing.
Applicant's personal details
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Please complete all required fields before continuing.
Parents' details

Write the names as they appear on the applicant's birth record. If the applicant was legally adopted, write the names of their adoptive parents.

Parent 1
Parent 2
Birth mother's other names
Contact details and address
Home address

This determines the courier delivery cost shown at checkout.

Please complete all required fields before continuing.
Referee details

A referee is someone who has known the applicant for the required period and can confirm their identity. They must not be a relative or living at the same address.

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Referee's contact details
Referee's address
Please complete all required fields before continuing.
Additional personal details

These extra questions come from the official paper application form and cover parts of the process that require an existing valid passport to reach online.

Please complete all required fields before continuing.
Other name changes
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If the applicant has had more than one marriage or civil union, please contact us directly so we can record the additional details.

Name change by statutory declaration or deed poll - additional details
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Please complete all required fields before continuing.
Delivery address, other documents & emergency contact

This determines the courier delivery cost shown at checkout.

If you want your passport delivered by international courier, you must provide a street address, not a Post Box number.

Other travel documents

Please send this document to us with your application, whether it is expired or not - it will be cancelled and retained.

Photo declaration
Emergency contact

Give the name and contact details of someone who can be contacted if there is an accident, illness or incident while the applicant is travelling overseas. We recommend choosing someone who is not likely to be travelling with the applicant.

Please complete all required fields before continuing.
Processing speed

Choose how quickly the passport should be processed. The total shown already includes the government application fee, the courier delivery fee for the destination you provided earlier, and our service fee.

Please choose a processing speed before continuing.
Applicant's photo

Upload a recent, plain-background photo of the applicant's face, taken within the last 6 months. We'll check it meets the official requirements before it's submitted.

Please upload a photo before continuing.
Review and confirm

Please confirm the details below before we continue with your application assistance request.

Please accept the terms to continue.
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