Disclaimer: DOCU SERVICES NZ is a private, independent assistance service. We are not affiliated with, endorsed by, or connected to the Department of Internal Affairs (DIA), Births, Deaths and Marriages (BDM), New Zealand Passports, or any branch of the New Zealand Government.

Fees & Processing Times

Transparent Pricing

Our service fee is always separate from the New Zealand government fee, which is set independently by the relevant authority.

Service Our private fee
(DOCU SERVICES NZ)		 Government fee
(set by BDM / NZ Passports)		 Courier / delivery Total payable Standard processing
Birth Certificate Assistance NZD 75 NZD 35 (BDM fee, New Zealand delivery) See note on postage below NZD 110 Up to 8 working days + postage
Death Certificate Assistance NZD 75 NZD 35 (BDM fee, New Zealand delivery) See note on postage below NZD 110 Up to 8 working days + postage
Marriage Certificate Assistance NZD 75 NZD 35 (BDM fee, New Zealand delivery) See note on postage below NZD 110 Up to 8 working days + postage
Passport Assistance (first-time application) NZD 145 Standard: NZD 247 adult / NZD 144 child
Urgent: NZD 494 adult / NZD 391 child		 NZD 7 – NZD 78, depending on destination From NZD 399
(standard, adult, New Zealand courier)		 Up to 10 working days (standard)
Passport Assistance (renewal) NZD 145 Standard: NZD 247 adult / NZD 144 child
Urgent: NZD 494 adult / NZD 391 child		 NZD 7 – NZD 78, depending on destination From NZD 399
(standard, adult, New Zealand courier)		 Up to 10 working days (standard)
Who collects each part: You pay a single total to GOV PAPERS SL (trading as DOCU SERVICES NZ). Our private assistance fee stays with us. The government fee (BDM or New Zealand Passports) and, for passports, the courier fee are collected by us from you and then paid to the relevant authority on your behalf. Government and courier fees are set independently by those authorities.
About government fees: Certificate fees are paid to Births, Deaths and Marriages (BDM); passport fees are paid to New Zealand Passports. Both are part of the Department of Internal Affairs (DIA). These fees are set independently by the New Zealand Government and may change at any time without notice on our part. The figures above reflect the published fees at the time of writing.
About postage and delivery: Certificate delivery typically takes around 3 weeks within New Zealand or 4 weeks internationally, in addition to BDM's processing time. Passport delivery timeframes depend on the courier option selected with New Zealand Passports.
Need it faster? Urgent processing options (where available) are offered directly by BDM or New Zealand Passports for an additional government fee. Ask us and we'll point you in the right direction.

Questions about pricing?

Contact us and we'll clarify exactly what you'll pay.

Contact Us

Disclaimer: DOCU SERVICES NZ is a private, independent assistance service. We are not affiliated with, endorsed by, or connected to the Department of Internal Affairs (DIA), Births, Deaths and Marriages (BDM), New Zealand Passports, or any branch of the New Zealand Government.