Disclaimer: DOCU SERVICES NZ is a private, independent assistance service. We are not affiliated with, endorsed by, or connected to the Department of Internal Affairs (DIA), Births, Deaths and Marriages (BDM), New Zealand Passports, or any branch of the New Zealand Government.

Private Document Assistance

Get Your NZ Certificate or Passport Right, the First Time

We help you prepare accurate birth, death and marriage certificate requests, and passport applications or renewals. We review your details so your request to the New Zealand authorities isn't delayed or rejected for errors.

We are a private assistance service. We are not the New Zealand Government and we do not issue any document ourselves. Here is exactly what we do, and what we don't:

✅ What we do

  • Review your personal details and supporting information
  • Check your request against the requirements of Births, Deaths and Marriages (BDM) or New Zealand Passports
  • Detect errors or missing information before you submit
  • Guide you step by step through the official request process
  • Answer your questions in plain English by email

❌ What we don't do

  • We do not issue birth, death or marriage certificates
  • We do not issue or print passports
  • We are not the Department of Internal Affairs (DIA), BDM, or New Zealand Passports
  • We do not represent you before any New Zealand authority
  • We do not access DIA, BDM or Passports government systems

Certificates & Passports, Done Right

Five services, all reviewed for accuracy before you submit to the New Zealand authorities.

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Birth Certificate

Order a copy of a New Zealand birth certificate, with your details checked first.

NZD 75 service fee + govt. fee Learn more →
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Death Certificate

Request a New Zealand death certificate correctly the first time.

NZD 75 service fee + govt. fee Learn more →
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Marriage Certificate

Order a New Zealand marriage certificate without delays caused by errors.

NZD 75 service fee + govt. fee Learn more →
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Passport Assistance

Applying for a New Zealand passport for the first time? We review your application before you submit it.

NZD 145 service fee + govt. fee Learn more →
🛂

Passport Renewal

Renewing an existing New Zealand passport? We help you avoid common mistakes that delay renewal.

NZD 145 service fee + govt. fee Learn more →

A Simple, Guided Process

From first contact to a correctly submitted request.

1

You contact us

Tell us which service you need and share your personal details and supporting documents.

2

We review everything

We check your details and documents against the official requirements and flag anything that needs fixing.

3

We guide your submission

We walk you through submitting your request directly to the relevant New Zealand authority.

4

You receive your document

Your certificate or passport is issued and delivered to you directly by the New Zealand authorities.

Immigration Adviser Licence

IAA License No. 201400337 is held individually by Riccardo Ippoliti, a licensed immigration adviser. The license is not held by GOV PAPERS SL or DOCU SERVICES NZ and does not constitute authorization, approval or endorsement from the Department of Internal Affairs or the New Zealand Government for the company's document-assistance services.

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New Zealand

IAA License No. 201400337 is held individually by Riccardo Ippoliti, a licensed immigration adviser. The license is not held by GOV PAPERS SL or DOCU SERVICES NZ and does not constitute authorization, approval or endorsement from the Department of Internal Affairs or the New Zealand Government for the company's document-assistance services.

Check information — Click to see Contact Details

IAA Licence No. 201400337 (individual licence held by Riccardo Ippoliti)

Ready to get started?

Tell us what you need and we'll explain exactly how we can help, and what it costs.

Contact Us