Disclaimer: DOCU SERVICES NZ is a private, independent assistance service. We are not affiliated with, endorsed by, or connected to the Department of Internal Affairs (DIA), Births, Deaths and Marriages (BDM), New Zealand Passports, or any branch of the New Zealand Government.

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New Zealand Passport Application

Applying for a New Zealand passport for the first time? We review your application and supporting documents before you submit them to New Zealand Passports.

Applying for Your First NZ Passport

A first time New Zealand passport application requires proof of identity and citizenship (such as a birth certificate or citizenship certificate), a correctly completed application form, and a compliant photo. First time and child applications can take extra time as additional identity checks apply.

Important: Passports are issued exclusively by New Zealand Passports, part of the Department of Internal Affairs (DIA). We do not issue passports ourselves. We help you prepare an accurate application before you submit it.

How We Help

1

Share your details

Tell us your personal details and send copies of your supporting identity documents.

2

We check everything

We review your form, documents and photo against New Zealand Passports' requirements.

3

We guide your submission

We walk you through submitting your application directly to New Zealand Passports.

4

You receive your passport

New Zealand Passports processes and issues your passport directly to you.

What It Costs

New Zealand Passports government fee (standard, adult)NZD 247.00
New Zealand Passports government fee (standard, child)NZD 144.00
New Zealand Passports government fee (urgent, adult)NZD 494.00
New Zealand Passports government fee (urgent, child)NZD 391.00
Courier delivery feeNZD 5.30 – NZD 66.00 (by destination)
Our review & assistance feeNZD 99.00
TotalFrom NZD 351.30

The government application fee and courier fee are paid directly to New Zealand Passports as part of your application and may change without notice; they are separate from our fee. The exact total depends on whether the passport is for an adult or a child, standard or urgent processing, and the delivery destination; the full breakdown is shown before you pay.

Passport Application FAQs

What documents do I need for a first time passport?

Generally proof of identity and New Zealand citizenship (such as a birth or citizenship certificate) and a compliant passport photo. We'll confirm the exact list for your situation.

Do you issue the passport yourselves?

No. Passports are issued exclusively by New Zealand Passports. We only review and prepare your application; New Zealand Passports processes and issues the passport.

Can I get my passport faster?

Urgent processing is available directly through New Zealand Passports for an additional government fee. We'll let you know if this applies to you.

Doing It Yourself vs. Using Our Service

You can always apply directly with New Zealand Passports for free. Here's what's different when you use our review service.

Doing It YourselfUsing Our Service
Application form & photoYou complete the form and check your own photo against the rulesWe review your form and photo before you submit
Identity & citizenship documentsYou work out which documents are accepted yourselfWe confirm exactly which documents you need
Common mistakesForm or photo errors are a frequent cause of delays for first time applicantsWe check for these before you submit
CostNew Zealand Passports government & courier fees onlyGovt. + courier fees + our NZD 99 fee = from NZD 351.30
SupportNo personal support if something goes wrongEmail support throughout your application

Ready to apply for your NZ passport?

Contact us and we'll tell you exactly what's needed.

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