Disclaimer: DOCU SERVICES NZ is a private, independent assistance service. We are not affiliated with, endorsed by, or connected to the Department of Internal Affairs (DIA), Births, Deaths and Marriages (BDM), New Zealand Passports, or any branch of the New Zealand Government.

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New Zealand Passport Renewal

Renewing an existing New Zealand passport? We review your renewal application before you submit it to New Zealand Passports.

Renewing Your NZ Passport

Adult New Zealand passports are valid for 10 years. Renewing before or shortly after expiry is generally simpler than a first time application, but still requires a correctly completed form, a current compliant photo, and accurate personal details matching your previous passport and other identity records.

Important: Passports are issued exclusively by New Zealand Passports, part of the Department of Internal Affairs (DIA). We do not issue passports ourselves. We help you prepare an accurate renewal application before you submit it.

How We Help

1

Share your details

Tell us your personal details and send a copy of your current or expired passport.

2

We check everything

We review your form, photo and details against New Zealand Passports' renewal requirements.

3

We guide your submission

We walk you through submitting your renewal directly to New Zealand Passports.

4

You receive your new passport

New Zealand Passports processes and issues your renewed passport directly to you.

What It Costs

New Zealand Passports government fee (standard, adult)NZD 247.00
New Zealand Passports government fee (standard, child)NZD 144.00
New Zealand Passports government fee (urgent, adult)NZD 494.00
New Zealand Passports government fee (urgent, child)NZD 391.00
Courier delivery feeNZD 5.30 – NZD 66.00 (by destination)
Our review & assistance feeNZD 99.00
TotalFrom NZD 351.30

The government application fee and courier fee are paid directly to New Zealand Passports as part of your application and may change without notice; they are separate from our fee. The exact total depends on whether the passport is for an adult or a child, standard or urgent processing, and the delivery destination; the full breakdown is shown before you pay.

Passport Renewal FAQs

How long before expiry should I renew?

Many countries require at least 3-6 months of remaining validity for travel, so it's worth renewing well before expiry. We can advise based on your travel plans.

If my passport expired a long time ago, is this still a renewal?

It depends on how long ago it expired; in some cases this is treated as a new application. We'll confirm which process applies to you.

Do you issue the passport yourselves?

No. Passports are issued exclusively by New Zealand Passports. We only review and prepare your renewal application; New Zealand Passports processes and issues the passport.

Doing It Yourself vs. Using Our Service

You can always renew directly with New Zealand Passports for free. Here's what's different when you use our review service.

Doing It YourselfUsing Our Service
Renewal form & photoYou complete the form and check your own photo against the rulesWe review your form and photo before you submit
Eligibility for renewalYou work out whether you qualify for renewal or need a new applicationWe confirm which process applies to you
Common mistakesMismatched details or outdated photos are a frequent cause of delaysWe check for these before you submit
CostNew Zealand Passports government & courier fees onlyGovt. + courier fees + our NZD 99 fee = from NZD 351.30
SupportNo personal support if something goes wrongEmail support throughout your renewal

Ready to renew your NZ passport?

Contact us and we'll tell you exactly what's needed.

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